Return & Refund Policy (Mummas.in – A Digi Acai Subsidiary)

Effective Date: 1st Feb 2025

Please read our return and refund policy carefully before making a purchase.

1. Returns & Refunds Policy

For Digital Downloads (PDFs, E-Worksheets)

Since digital products are instantly delivered and cannot be physically returned, we do not offer refunds or exchanges on digital downloads. However, if you experience any issues, such as:

  • Incomplete or corrupt files
  • Incorrect files received

Please contact us within 24 hours of purchase at founders.office@digiacai.com, and we will be happy to assist you with a replacement or technical support.

For Physical Printouts (Printed Worksheets)

We accept returns or exchanges only in the following cases:

  • You received a damaged or defective product.
  • You received the wrong worksheets.

Conditions for Returns:

  • The return request must be raised within 3 days of delivery.
  • The product must be unused and in its original packaging.
  • Customers may be required to self-ship the product to our return address.

Refunds for print worksheets will be processed within 7-10 business days once the return is received and verified. Shipping charges are non-refundable.

2. Cancellations

  • Digital Products: Orders for digital worksheets cannot be canceled once processed.
  • Printed Worksheets: Orders can be canceled within 24 hours of purchase, provided they have not been shipped.

3. Contact Us

For any concerns regarding returns, refunds, or product issues, please reach out to us:
📧 Email: founders.office@digiacai.com
📞 Phone: +91 9899256602

We appreciate your support and hope our worksheets bring joy and learning to your little ones! 😊